Author: Judy Pollock

Subscribe to our Blog

12 Jul 2018 More About Email

Wouldn’t you think that concerns about appropriate and effective emails have been settled by now? But, no.  Voices continue to be raised about messages that are incomplete, incomprehensible, rude, or appear to have been written by a hamster. When faced with criticism, many email writers defend their...

Read More

21 May 2018 Answer the Question!

People don’t read. How else to explain this behavior: Email to Dooney from Enware: Hey, I need to know if you’re running the meeting or if Jengo is doing it.  I want to print the agendas. Also, can we get more copies of the quarterly report?   Email to Enware...

Read More

04 May 2018 Whose Fault Is It?

Are you sabotaging your own communications?   Someone is at fault- is it you? Panet, the owner of a bookstore told me of trouble with Yani, one of her employees.  She’d asked him to restock a few shelves but he hadn’t done so.  When she asked...

Read More

02 Apr 2018 More Email Tyranny

Dima’s email to the 5 people in her department: Hi, guys- I’m so glad spring is finally here- let’s get some flowers for the break room.             Okay with you if I bring some tomorrow? Moxie:  Sure. Toyo:  What kind?  The smelly things- no.  We have to eat...

Read More

13 Feb 2018 Send a Valentine to Your World

Among our many course offerings is one called ‘Dealing With Difficult People’.  This seems to be a popular topic, since there are books and blogs and articles that offer to help us with this prickly problem.  But maybe there is another way to approach the...

Read More

08 Jan 2018 Welcome New Year 2018!

So much chatter about New Year resolutions:  what to resolve, how to stick to them, why we do them, how to integrate them into our slug lives. The most popular resolutions have to do with Improvement.  Physical improvement, consumption improvement, relationship improvement - these all seem...

Read More

17 Dec 2017 Casual Connecting

Marble is not alone in noticing a growing distance between people who are different from one another.  She sees at the least a failure to acknowledge one another, and at worst muttering and frowning. And she knows from what she reads and hears in the...

Read More

08 Nov 2017 The Tyranny of the Email Tone

Noma has a new boss. Noma is worried that the new boss doesn’t like her, or that she has done something to annoy her.  She had a good relationship with her previous boss, and she’d like to feel comfortable with the new one. Each of these supervisors...

Read More

08 Nov 2017 The Tyranny of the Email Tone

Noma has a new boss. Noma is worried that the new boss doesn’t like her, or that she has done something to annoy her.  She had a good relationship with her previous boss, and she’d like to feel comfortable with the new one. Each of these supervisors...

Read More

02 Oct 2017 A Bad Day for Communication

Demetria arrived at the meeting just in time for Norton to ask her to tell the group her opinion of the proposed software. Assaulted at once by conflicting thoughts and ideas, and aware of the political implications of her answer, Demetria muttered unconvincingly in one direction,...

Read More