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13 Mar 2019

Some conversations are difficult, and with the convenience of email and text many people manage to avoid having any of those difficult conversations.  They tell themselves that it’s easier to...

11 Sep 2018

Marble has learned to give feedback in constructive and helpful ways, and she prides herself on maintaining steady communication with her staff.  Good work, Marble. But recently Marble’s new supervisor invited...

12 Jul 2018

Wouldn’t you think that concerns about appropriate and effective emails have been settled by now? But, no.  Voices continue to be raised about messages that are incomplete, incomprehensible, rude, or appear...