People don’t read. How else to explain this behavior: Email to Dooney from Enware: Hey, I need to know if you’re running the meeting or if Jengo is doing it. I want to print the agendas. Also, can we get more copies of the quarterly report? Email to Enware...
Are you sabotaging your own communications? Someone is at fault- is it you? Panet, the owner of a bookstore told me of trouble with Yani, one of her employees. She’d asked him to restock a few shelves but he hadn’t done so. When she asked...
Dima’s email to the 5 people in her department: Hi, guys- I’m so glad spring is finally here- let’s get some flowers for the break room. Okay with you if I bring some tomorrow? Moxie: Sure. Toyo: What kind? The smelly things- no. We have to eat...
Among our many course offerings is one called ‘Dealing With Difficult People’. This seems to be a popular topic, since there are books and blogs and articles that offer to help us with this prickly problem. But maybe there is another way to approach the...
So much chatter about New Year resolutions: what to resolve, how to stick to them, why we do them, how to integrate them into our slug lives. The most popular resolutions have to do with Improvement. Physical improvement, consumption improvement, relationship improvement - these all seem...
Marble is not alone in noticing a growing distance between people who are different from one another. She sees at the least a failure to acknowledge one another, and at worst muttering and frowning. And she knows from what she reads and hears in the...