Subscribe to our Blog

09 Jul 2012 Thoughts on Apologies

“An apology is not an apology if it begins, ‘I’m sorry if….’ instead of ‘I’m sorry that…’” What do you think? Some to whom I’ve posed this question dismissed it as quibbling...

Read More

02 Jul 2012 It’s a Free Country

“It’s a free country.” Usually, when someone waves this flag it’s because some infraction has occurred and the flag waver knows it. Loosely translated, it might mean, “You might not like...

Read More

25 Jun 2012 Faux Facts

Some messages are tricky. Well, lots of messages are tricky- otherwise we in the communication business wouldn’t be… well, in business. But I digress. The Faux Fact is our topic...

Read More

18 Jun 2012 RSVP

The office receptionist on the phone: “I know what document you want, but I don’t know what you expect me to….Oh, you want me to FAX it. You didn’t say...

Read More