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05 Oct 2020

Most organizations have smoothly transferred their training from the on-site classroom to a virtual format. The change has been successful, and many of our clients have asked us what topics are being delivered remotely. While most communication-related content can be successfully provided in this format,...

01 Sep 2020

The decrease in patience is a casualty of the pandemic. The trip from calm to critical is a quick one, and immediate gratification is a high priority in most ventures.  Communication exchanges reflect these tendencies, as folks expect resolution to happen right away, with as...

04 Jun 2020

Those who are working in isolated spaces away from their colleagues have learned something:  Email is important! People can’t pop in and out of offices or catch up in the halls or chat over coffee, but communication needs to continue, so email now takes center stage,...

05 May 2020

We want to be responsive to our training partners, so let us know if there is anything we can do to help. Telephone coaching with individuals having trouble with adjustment? Brainstorming ways to polish your in-house communication? Writing some communication or teleworking guidelines? Developing a...