12 Mar 2014 Edgar’s Bone of Conention
When celebrating Grammar Day on March 4, Edgar paw…uh…paused to consider the question: How important is grammar in business writing? There are those who say that if the reader understands the...
25 Feb 2014 Feeling Dispirited?
Snow and cold weather aren’t the only things that can sap our spirits. Waiting for conditions to be right for training can drain energy from the most enthusiastic of...
16 Jan 2014 The Cost of Poor Communication
A friend, looking for a new dentist, bemoaned the difficulty in picking a good one. “It isn’t like shopping for blueberries where you can see which ones are good and...
18 Dec 2013 A Step in The Right Direction
Gracious communication comes naturally to some people. For these people, almost all the sentences they compose are accessorized with graceful, polite words, and even their most self-serving messages have a...
31 Oct 2013 Haunted by Scary Conversations?
Scary conversations can happen anywhere and with any of the ghoulish creatures that haunt our worlds, not just on Halloween. You might be talking with one of these creepy critters: ...
14 Oct 2013 Who Needs a Communication Coach?
Reports written by Mateus are incomprehensible, says his supervisor. Angela can’t get her colleagues to listen to her. Julius says his team gets defensive when he makes suggestions. Brenda’s...