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15 Oct 2012

“What were you thinking?! You knew we needed this report to be filed! I told you a million times how important this is. Don’t you listen to anything I say! Now look at the mess you’ve caused- again!” This speech was delivered to Arminta by her...

08 Oct 2012

Basil and Rose have just met and are having coffee together, presumably to get to know one another. Perhaps they are coworkers who have recently been put on the same team. Maybe this is a social outing. I am listening. Basil is speaking. And speaking. He...

24 Sep 2012

Two things to think about today: favorite words, and hyperbole. Do you have a favorite word? It is probably the word you use to describe things you like, or want, or about which you have a positive feeling. You may have more than one favorite word,...

17 Sep 2012

Standing in line at the Post Office I got to witness two versions of The Greeting Interaction. 1.) PO Person: “Good morning!” Customer: (looking at papers and juggling a bag) “Yeahhowyadoin?” The greeting part is now over- on to business. No smiling, no eye contact. Business is done...

11 Sep 2012

During the last month or so I’ve heard a lot of people speaking. What fun for a communication junkie! The political conventions provided many speaking styles, speech patterns, and delivery techniques to observe, and many examples of things to mention in Presentation Skills or Watch...

03 Sep 2012

In honor of the day that celebrates those who labor, we take a break from our usual commentary on the communication of our fellows, and kick back with a day at the ocean. Accustomed as we are to observing communication behavior, however, we amuse ourselves by...