07 Nov 2011 Speaking in Plain Language
Not long ago some people in our government decided it would be a good idea for government documents to be comprehensible. That is, they wanted the people who write government...
31 Oct 2011 Come As You Aren’t
Halloween! What a great holiday. Be someone else and eat candy. Being someone else seems to have great appeal, and we all know about the candy. Our Halloween transformation choices are...
24 Oct 2011 Some Words About Words
I wish I had a command of the English language such that an abundance of interesting, appropriate words presented themselves for my use. I wish I had enough words in...
17 Oct 2011 So What Do You Want Me To Do?
A career coach, a motivational speaker, and a nutritionist meet, and in talking about their work, they discover that they all give the same core advice to their clients: Know...
10 Oct 2011 Make No Mistake
A recent question from a person in one of our courses: “Is it okay to apologize or admit error to someone who works for me? My supervisor told me it’s...
03 Oct 2011 Good Question
As any self-respecting 5 year old can tell you, questioning is a valuable communication tool. But for many people, the use of this device seems to fall off as we get...