11 Sep 2018 Good Question
Marble has learned to give feedback in constructive and helpful ways, and she prides herself on maintaining steady communication with her staff. Good work, Marble. But recently Marble’s new supervisor invited...
04 Aug 2018 Do You Want to Sound Indecisive?
Maybe you do want to avoid committing to a statement, position, or opinion, but there’s a way to do so that makes your indecision clear and unambiguous. “I’m not sure what...
12 Jul 2018 More About Email
Wouldn’t you think that concerns about appropriate and effective emails have been settled by now? But, no. Voices continue to be raised about messages that are incomplete, incomprehensible, rude, or appear...
21 May 2018 Answer the Question!
People don’t read. How else to explain this behavior: Email to Dooney from Enware: Hey, I need to know if you’re running the meeting or if Jengo is doing it. I want...
04 May 2018 Whose Fault Is It?
Are you sabotaging your own communications? Someone is at fault- is it you? Panet, the owner of a bookstore told me of trouble with Yani, one of her employees. She’d...
02 Apr 2018 More Email Tyranny
Dima’s email to the 5 people in her department: Hi, guys- I’m so glad spring is finally here- let’s get some flowers for the break room. Okay with you if...