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05 Mar 2021

Disagreement, argument, conflict:  these can cause anxiety in anyone, and they often lead to avoidance or hostility, and certainly away from harmony. “Best to stay away from that person/topic/situation/” becomes a guide for getting through the day. Many optimistic folks search tips or classes on Persuasion.  Some...

18 Dec 2020

Here’s a gift for everyone on your list- Listen to them Here’s why it’s so good: It costs you nothing. You don’t have to think of anything to say. The speaker will like it   Also, it can be easy to do once you get used to doing it. ...

13 Nov 2020

What’s Hot with the Cool Kids? That was to get your attention! The ‘cool kids’ are our clients who doggedly and inspiringly press on with training even tho their classrooms are closed and their teams are dispersed. They offer training in topics that they know workers...

26 Oct 2020

Anxiety and suspicion seem to be everywhere; tension has a strong grip; fear and worry are with us and a little shriek seems ever ready to break forth – Is it Halloween?  Is it that Other Event that is soon upon us?  Is it the...

05 Oct 2020

Most organizations have smoothly transferred their training from the on-site classroom to a virtual format. The change has been successful, and many of our clients have asked us what topics are being delivered remotely. While most communication-related content can be successfully provided in this format,...

01 Sep 2020

The decrease in patience is a casualty of the pandemic. The trip from calm to critical is a quick one, and immediate gratification is a high priority in most ventures.  Communication exchanges reflect these tendencies, as folks expect resolution to happen right away, with as...