04 May 2018 Whose Fault Is It?
Are you sabotaging your own communications? Someone is at fault- is it you? Panet, the owner of a bookstore told me of trouble with Yani, one of her employees. She’d...
02 Apr 2018 More Email Tyranny
Dima’s email to the 5 people in her department: Hi, guys- I’m so glad spring is finally here- let’s get some flowers for the break room. Okay with you if...
13 Feb 2018 Send a Valentine to Your World
Among our many course offerings is one called ‘Dealing With Difficult People’. This seems to be a popular topic, since there are books and blogs and articles that offer to...
08 Jan 2018 Welcome New Year 2018!
So much chatter about New Year resolutions: what to resolve, how to stick to them, why we do them, how to integrate them into our slug lives. The most popular resolutions...
17 Dec 2017 Casual Connecting
Marble is not alone in noticing a growing distance between people who are different from one another. She sees at the least a failure to acknowledge one another, and at...
08 Nov 2017 The Tyranny of the Email Tone
Noma has a new boss. Noma is worried that the new boss doesn’t like her, or that she has done something to annoy her. She had a good relationship with her...