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12 Jul 2018

Wouldn’t you think that concerns about appropriate and effective emails have been settled by now? But, no.  Voices continue to be raised about messages that are incomplete, incomprehensible, rude, or appear...

04 May 2018

Are you sabotaging your own communications?   Someone is at fault- is it you? Panet, the owner of a bookstore told me of trouble with Yani, one of her employees.  She’d...

02 Apr 2018

Dima’s email to the 5 people in her department: Hi, guys- I’m so glad spring is finally here- let’s get some flowers for the break room.             Okay with you if...