Why Language At Work?

Our clients select Language at Work for their training needs because our training works!

Language at Work brings training to everyone in the workplace. Our programs in interpersonal skills, writing, public speaking, customer service, and management help employees at all levels improve the ways they communicate with one another.


For over 30 years, Language at Work has worked with government organizations, associations, and businesses to help them increase organizational efficiency, and to achieve employee development goals.


In 1985 Language at Work responded to the need for improved workplace communication by developing programs in writing and speaking. To meet the rising rate of illiteracy we developed Lead to Read, our signature literacy program.


Success with these programs led to requests for training at all levels throughout the workplace, and for training in expanded areas of communication and organizational effectiveness. Today Language at Work has offices in Washington DC, and New York, New York, and is one of the oldest soft skills training companies in the greater Washington area.

Our courses are:


Course designs use workplace situations.


Participants interact, discuss, and practice.


Instructors guide rather than lecture.


Topics and treatment can be adapted.


Lessons are immediately applied in real life.


Our courses have worked for over 30 years.


Methodology is based on principles of adult learning


Instructors adjust content level to match students


Real life situations are used to illustrate lessons.


Classes are relaxed, collegial, and touched with humor.

Our Team

Judy Pollock


Judy has over 30 years of experience as an instructor, coach, public speaker and actor. Judy brings her experience from the classroom and the theatre to the development of training that helps people interact effectively, and enjoy the benefits of communication that works.

Mary Scohera

Director of Operations

Mary has over 20 years of experience in marketing, communication, and project management. Mary’s customer service approach to management and problem-solving ensures that our clients are happy, and that our programs exceed expectations.

Nathan Pollock

Program Development and Instructor- New York Office

Nathan brings his experience in education, training, sales, and real estate to the development of outreach in the New York office. Nathan’s experience with webinar development and marketing are creating new opportunities in the New York area.


Dog at Work

Jane has 2 years experience as Language at Work companion and entertainer. She reminds us that effective communication is brief and direct, and that meeting audience needs is the key to success. She’s a good listener.


Language at Work instructors combine expertise in instructional design with workplace knowledge and experience. They are known for guiding participants to apply classroom concepts to the situations of their daily lives, and for making classes lively, challenging, and interesting.

Mary Ciske

Mary has taught writing to Federal, state, corporate, and academic clients at all levels. She is known for identifying individual needs and for structuring classes that are responsive and encouraging. In her non-teaching time, Mary makes traditional rag dolls which have found their ways into many new homes.

Alison Pruitt

Alison teaches writing in both corporate and public settings, and she teaches composition and literature classes to college students. Her flexibility enables students of all levels to improve their communication skills. In addition to her work with Language at Work, Alison is an award-winning playwright, and she also teaches playwriting for the Washington DC Playwrights Forum.

Carol Ann Stanger

Carol Ann has over 25 years experience as instructor, speaker, and program designer, and she is the author of Building Relationships One Conversation at a Time. Carol Ann teaches courses in speaking, writing, and presentation skills, and as a recognized expert in William Shakespeare, gives lectures and workshops on his works. Her humor and wisdom make all her programs engaging and memorable.

Joyce Laing

Joyce has worked with Language at Work for over 30 years, bringing her corporate experience to her teaching of classes for all employee levels in speaking, writing, and presentation skills. Joyce’s areas of expertise include needs assessment, instructional design, intercultural communication, and executive coaching. Through her teaching Joyce helps learners build confidence as well as competence.

Christy Woods

Christy has an affinity for grammar, language use, and communication behavior which informs and inspires her teaching. Her experience in public and private organizations, and her continued interest in language development make her classes lively, and her students enthusiastic.

Hilarie Gaylin

Hilarie has over 20 years experience as instructor of writing, interpersonal skills, and organizational development, and she develops training materials and webinars. Hilarie is a Certified Professional Co-Active Coach (CPCC) through CTI and an Associate Certified Coach (ACC) through ICF as well as a writer and editor. She is known for her ability to recognize and encourage the capabilities of others.

Connie Smith

Connie has over 15 years experience as instructor and coach in communication skills for native and non-native speakers of English. Connie’s areas of expertise include intercultural communication, women’s studies, and leadership development. Learners at all levels appreciate Connie’s ability to connect with groups and individuals and to make instruction relevant to their lives.

Sample List of Clients


  • District of Columbia Superior Court
  • Federal Bureau of Prisons
  • Federal Drug Administration
  • National Archives and Records Administration
  • National Credit Union Administration
  • National Highway Transportation Safety Administration
  • National Park Service
  • Pension Benefit Guaranty Corporation
  • Smithsonian Institution
  • Social Security Administration
  • US Census Bureau
  • US Defense Intelligence Agency
  • US Department of Agriculture, Food and Nutrition Services


  • American Bankers Association 
  • American Institute of Physics
  • American Psychological Association
  • American Physical Therapy Association
  • American Petroleum Institute
  • Consumer Electronics Association
  • International Legal Technology Association
  • National Association of Counties
  • National Council of Architectural Registration Boards
  • National Council for Interior Design Qualifications
  • National Governors Association
  • National League of Cities
  • National Rural Electric Cooperative Association


  • Atlantic Risk Management
  • Balfour Beatty Construction
  • Datatel
  • DC Water and Sewer Authority
  • Fannie Mae
  • Gannett
  • Hewlett-Packard
  • Metropolitan Washington Airport Authority
  • The CNA Corporation
  • Purple Strategies
  • Finnegan, Henderson, Farabow, Garrett & Dunner, LLP 
  • Greenwald & Associates